One call can make all the difference. When you are experiencing a water emergency, you need the right person for the job as quickly as possible. Connecting with a qualified and trusted water restoration company is key and we are offering some important tips to consider when making your choice.

Check for IICRC Certification

  • When looking to hire contractors for cleaning, restoration, and repairs there is one certification that you should always look for in a company. IICRC stands for the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC is a non-profit certification and Standards Developing Organization (SDO) for the inspection, cleaning, and restoration industries.
  • IICRC designates a high level of skill, practice, and understanding in the cleaning and restoration industry. These technicians are trained to use the industry’s best practices when it comes to handling damages to property. Companies with this certification require all technicians to be trained and to have passed certification testing. They are also required to participate in continuous training sessions to ensure they are up to date on all best practices.
  • IICRC companies hold and maintain liability insurance and all other forms of required licensure for protection of all parties in the event of an accident. They are required to follow all rules and regulations as set forth in the manuals of professional standards of the IICRC.
  • Certified companies understand the need to prevent further damage and that immediate response to a situation is the key to mitigating future costs. They maintain high standards of professionalism through honest and ethical business practices.

Check for Positive Reviews

  • Hearing first-hand what people have to say about working with a company will tell you a lot. Talk to people you know have had work done or seek out reviews online. Be on the lookout for consistent, positive reviews or high ratings. Read specifically what other customers are saying.

Look at BBB Rating

  • Companies with BBB accreditation commit to providing good public relations through the services they provide. The BBB collects information on businesses including processing reviews, complaints, and scams. You can complete a search of a contractor’s business at for free.
  • A high BBB rating is a good indication that the company is committed to acting with trust and integrity when it comes to their customers.

Quick Availability & Response Times

  • Time is critical when it comes to minimizing water damage. If you have standing water, dampness, or other water damage you will need a professional service on site as soon as possible to help with drying, cleaning, sanitizing, and mold prevention. Acting promptly in these situations is vital to avoid further damage.
  • Delaying even a few hours can increase the potential for damage and that means you need a company that is available 24/7 to take your call. Once a call is made a professional should be on site quickly to assess your situation and needs.

Works with Your Insurance

  • If you’re considering filing an insurance claim, you’ll want to make sure you are working with a company that accepts your insurance. Water restoration companies typically work with most carriers, but it is important to know because costs will fall to you if there is no insurance coverage for the repairs.

No one wants to deal with water damage, but if you do, you need a company that will have your back. There are a lot of companies out there, but knowing who you can trust to get the job done right can make all the difference. Our team at Pro Response Restoration is IICRC certified, highly trained, and available 24/7 to take your call. We always do our best to provide quality and care when helping out our customers. Call today!


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Why You Should I Hire an IICRC Certified Company?

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