Dealing with water damage can be exhausting, overwhelming, and inconvenient.  Water damage situations are all a little bit different, however, the general water damage restoration process is the same.  Although unique situations arise, the steps below outline the typical process.  Here are some things to know about water damage and what a possible timeline for clean-up and repairs might look like.

Step 1- Emergency Contact

  • Time and action are crucial when dealing with water damage. Delaying even a few hours can increase the potential for damage.  Making the right call for your cleanup and restoration needs is crucial.  Pro Response Restoration is ready to answer your needs 24 hours a day, 7 days a week.  In just a short time, a dispatcher will send a Pro Response Professional to respond to your emergency.   Our representative will guide you through some questions to better assess your situation and needs.

Step 2- Inspection & Damage Assessment

  • A trained team will be on site quickly to turn off the water source, identify the type of water involved for safety, clean-up and restorative purposes, survey the extent of the damage, complete a safety inspection, and move furniture and other personal items to prevent further damage.

Step 3- The Water Removal and Extraction Process Begins

  • Technicians will begin removing water from your property. Industrial pumps and wet/dry vacuums will be used along with other equipment.  This will help to reduce drying time and prevent mold growth.
  • Carpets and floors will also be inspected to determine if they need to be removed.

Step 4- Drying and Dehumidification

  • After damage, many of the building materials in your home will retain water and run the risk of growing mold, becoming warped, or breaking.
  • Remaining moisture will be removed using specialized equipment, including air movers and dehumidifiers. Progress will be monitored using meters to ensure that materials in your home return to the proper dry state.
  • This process can take 3-14 days depending on the size of the home or office and the amount of affected area.

Step 5- Cleaning and Disposing

  • Your damaged property will likely need professional cleaning. This may include walls, floors, and personal items affected by the disaster.
  • Odor removers or fogging equipment may be brought in to eliminate odors.
  • Some situations call for sanitizing and disinfecting treatments to clean the home.
  • Professionals will remove and dispose of damaged materials with the help of you and an insurance adjuster.

Step 6- Restoration

  • This step in the process will vary for homeowners depending on the overall damage, insurance responsiveness, and company used for services.
  • Minor versus major repairs will determine how much time may be needed to get your home back to pre-loss condition.

Facing a disaster can leave you feeling vulnerable and stressed.  Acting quickly and using reliable and certified professionals like those at Pro Response Restoration will help you get going in the right direction on the road to recovery.


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