A broken pipe can make a lot of mess in a little amount of time. Water damage can wreak havoc on a home and leave you with a big bill. Knowing what to do right in the moment may help to save you time and money involved in the cleanup process.


  • If a leak is near an electrical socket you will want to turn off your electricity for safety. Never touch anything electrical if it is wet.
  • Completely shut off the main water supply. It is usually found where the main service pipe connects to the home or under the kitchen sink. If it’s not inside, it can typically be found under a metal lid close to the street of your property. It’s helpful to make sure that everyone in the household knows where this main stop valve is located and how to turn it off in case of an emergency.
  • Turn on all cold-water taps and let the pipe drain. Switch off your water heater system then turn on your hot water taps. Flush all toilets. This should help in the draining process. Once all water has stopped running, the leaks should subside.


  • Start the clean-up process as quickly as possible. Use mops, buckets, towels, etc. to soak up water and to keep water from infiltrating other parts of the house. Acting quickly will also reduce the risk of mold from forming.


  • If you have started the clean-up process and it is evident that there is flooding and water damage, then it is time to call in the professionals. Water Restoration and Mitigation Specialists will come in to remove debris, clean-up, and dry out your home. Remember, time is critical and following the simple steps above can aide in the process.
  • You will also want to call a reputable plumber to fix or repair burst pipes and an electrician if there is electrical damage. Trying to make repairs without the proper training or knowledge can be dangerous. Calling in the experts is your best chance at getting the job done safely and efficiently.


  • If you are dealing with water damage, it is important to contact your insurance company immediately to begin your homeowner’s claim. Your agent will also be helpful in advising you on what steps to take next, according to your policy. An insurance adjuster will soon visit your home to assess the damage.
  • Documentation of damage is key in getting the most out of your homeowner’s claim. Take pictures or video of the damage and document any conversations with your insurance company. You’ll want as much evidence as possible to file your claim. Also, do not throw anything away until you have spoken with your agent and documented the damage.

The cold winter season can spell disaster for pipes. Taking proper care and maintenance during the cooler months is an important step in preventing possible water damage.


Related Blog Posts:

Water Damage Prevention When You’re Away from Home

Be on the Lookout for These Leaks

What Should I do if My Home Floods?

5 Things to Know About Mold

How Long Does it Take to Fix Water Damage?

5 Reasons to Call a Professional for Water Damage

How Often Does Water Damage Really Happen?



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