Dealing with burst pipes can leave you with a messy situation.  The damage to your home and belongings can be serious.  Once you’ve discovered a leak, time is crucial.  Following these steps will help you in your effort to mitigate water damage.

Turn Off the Main Water Source

  • Completely shut off the main water supply.  It is usually found where the main service pipe connects to the home or under the kitchen sink.  If it’s not inside, it can typically be found under a metal lid close to the street of your property.  It’s helpful to make sure that everyone in the household knows where this main stop valve is located and how to turn it off in case of an emergency.
  • Turn on all cold-water taps and let the pipe drain.  Switch off your water heater system then turn on your hot water taps.  Flush all toilets.  This should help in the draining process.  Once all water has stopped running, the leaks should subside.

Turn Off Electricity

  • If a leak is near an electrical socket you will want to turn off your electricity for safety.  Never touch anything electrical if it is wet.

Clean Up the Mess

  • Start the clean-up process as quickly as possible.  Use mops, buckets, towels, etc. to soak up water and to keep water from infiltrating other parts of the house.  Acting quickly will also reduce the risk of mold from forming.

Call A Professional

  • If you have started the clean-up process and it is evident that there is flooding and water damage, then it is time to call in the professionals.  Water Restoration and Mitigation Specialists will come in to remove debris, clean-up, and dry out your home.  Remember, time is critical and following the simple steps above can aide in the process.
  • You will also want to call a reputable plumber to fix or repair burst pipes and an electrician if there is electrical damage.  Trying to make repairs without the proper training or knowledge can be dangerous.  Calling in the experts is your best chance at getting the job done safely and efficiently.

Documentation & Filing an Insurance Claim

  • If you are dealing with water damage, it is important to contact your insurance company immediately to begin your homeowner’s claim.  Your agent will also be helpful in advising you on what steps to take next, according to your policy.  An insurance adjuster will soon visit your home to assess the damage.
  • Documentation of damage is key in getting the most out of your homeowner’s claim.  Take pictures or video of the damage and document any conversations with your insurance company.  You’ll want as much evidence as possible to file your claim.  Also, do not throw anything away until you have spoken with your agent and documented the damage.


  • Taking the time to learn about winterizing your home can prevent damages from occurring.  Preventative measures can help avoid burst pipes which means less worry and more money staying in your pocket instead of paying for repairs.

Weak pipes can mean big disasters during the cold winter months.  Dealing with water damage is never a fun experience, however, following these steps may help to reduce damage and prevent leaks in the future.


Related Blog Posts:

Cold Weather Home Maintenance

How Do Freezing Temperatures Affect a Home?

Dangers of Freezing Pipes and How to Avoid Them

How Much Does Restoration Cost After Water Damage?

How Long Does it Take to Fix Water Damage?

5 Reasons to Call a Professional for Water Damage

Be on the Lookout for These Leaks

What Should I do if My Home Floods?


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