When water emergencies strike, you need to act fast.  Burst pipes, a leaky roof, an overflowing toilet, or a busted washing machine line are just a few of the water disasters that can wreak havoc on your home.

It’s easy to panic in these situations, but it’s important to understand that there are services out there to help.  We’re here to walk you through some of the common terms and questions associated with water damage restoration so you know what resources are available to you and who you can call.

What Does Water Restoration Mean?

  • Water Restoration is the process of restoring a home to livable, pre-damage condition. It includes the complete process of water cleanup, including water removal, decontamination, drying or disposal of items and structures, and moving items back into place.
  • Providers of these services are often referred to as water mitigation, water remediation, flood clean-up, water abatement, water extraction, or water removal.  Most of these terms are equivalent and refer to professionals who are called in to clean-up and prevent future water damage.

What Do Water Damage Services Look Like?

Repairing a home that has water damage is a process that starts with an emergency contact and ends with a home restored to its pre-loss condition.

Step 1- Emergency Contact

  • Making the right call for your cleanup and restoration needs is crucial.  Pro Response Restoration is ready to answer your needs 24/7.  In just a short time, a dispatcher will send a Pro Response Professional to respond to your emergency.   Our representative will guide you through some questions to better assess your situation and needs.

Step 2- Inspection & Damage Assessment

  • A trained team will be on-site quickly to turn off the water source, identify the type of water involved for safety, clean-up and restorative purposes, survey the extent of the damage, complete a safety inspection, and move furniture and other personal items to prevent further damage.

Step 3- The Water Removal and Extraction Process Begins

  • Technicians will begin removing water from your property. Industrial pumps and wet/dry vacuums will be used along with other equipment.  This will help to reduce drying time and prevent mold growth.
  • Carpets and floors will also be inspected to determine if they need to be removed.

Step 4- Drying and Dehumidification

  • Remaining moisture in the building materials of the home will be removed using specialized equipment, including air movers and dehumidifiers. Progress will be monitored using meters to ensure that materials in your home return to the proper dry state.
  • This process can take 3-14 days depending on the size of the home or office and the amount of affected area.

Step 5- Cleaning and Disposing

  • Your damaged property will likely need professional cleaning. This may include walls, floors, and personal items affected by the disaster.
  • Odor removers or fogging equipment may be brought in to eliminate odors.
  • Some situations call for sanitizing and disinfecting treatments to clean the home.
  • Professionals will remove and dispose of damaged materials with the help of you and an insurance adjuster.

Step 6- Restoration

  • Replacement and restoration of ceilings, floors, and walls will begin.
  • Minor versus major repairs will determine how much time may be needed to get your home back to pre-loss condition.

 Do I Really Need to Call a Water Damage Restoration Company?

There are several common mistakes homeowners make when it comes to water emergencies.  One of them is thinking they can do the cleanup and drying on their own to save money.  The truth is, that water easily sneaks into walls, carpet, and floors and if cleaning and drying is not done correctly there may be further damages or even health risks involved.

  • Restoration professionals have all of the necessary equipment and expertise to detect even hidden moisture in walls or floors. Materials that are left wet or damp can trigger mold growth and it can spread very quickly if not taken care of properly.
  • Water damage professionals have the training and expertise to help you identify which items and materials can be restored and which items will need to be replaced.
  • Cleaning up water damaged areas can be difficult and pose many risks. Choosing to do repairs on your own could put your health at risk or more likely leave you spending more money in the long run.

How Do I Find a Water Damage Restoration Company I Can Trust?

Water emergencies are typically unexpected and require professional services as quickly as possible.  That doesn’t give you much time to research or ask around for references.  While references are nice to have, there are several key factors you can look for to ensure you are finding the right water restoration specialists to handle your job.

  • IICRC Certified (Institute of Inspection Cleaning & Restoration Certification)
  • Positive Reviews
  • BBB rating
  • Quick Availability and Response Times
  • Will work with your insurance

Water damage is one of the most common causes of loss in a home.  It can happen quickly and cause a lot of damage in a short time.  Acting as fast as possible is the best way to reduce damages and costs.  Calling the right people to do the job is essential.  Our team here at Pro Response Restoration is ready to answer your call.  We are available 24/7 and will be on-site quickly to offer our professional services and support.  Water emergencies can be stressful, but we are there to offer our support and knowledge to get your home back to pre-loss condition as quickly as possible.  Call us today!  #469-858-1811


Related Blog Posts:

What is Water Mitigation & Remediation?  When Should I Call an Expert?

Why You Should I Hire an IICRC Certified Company?

Restoration Contractors & General Contractors- Knowing the Difference

5 Reasons to Call a Professional for Water Damage

What Should I do if My Home Floods?

How Often Does Water Damage Really Happen?


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