Did you know that nearly 37% of U.S. homeowners have had to deal with water damage?  Experiencing a flood in your home can be devastating.  Whether caused by a faulty home appliance, heavy rain, a burst pipe, or rising flood waters, there are steps that must be taken promptly in order to remain safe, reduce the amount of damage, and to make the cleanup and repair process go as smoothly as possible.

Safety First

  • With any major home disaster, the first step is always safety.  If flooding was serious and you were forced to leave your home, be sure to use caution upon your return.  That may include checking for any visible structural damage like buckled walls or floors, and a warped or cracked foundation.  You do not want to enter a home if there is a risk of collapse.  Be sure to contact utility companies if you suspect damage to water, gas, electric or sewer lines.

Stop the Water Source

  • Unless your flooding is coming from an act of nature, if the water source is evident and safely accessible, shut off the main valve or close the window or door from which the water is getting into your property.

Turn Off the Electricity

  • After the water is turned off, get to your fuse box to turn off the electrical systems to your home.  Be sure to turn off the main breaker as well as all individual switches.  If there is water on the way to the fuse box, do not walk through it.  Call an electrician and wait for help to arrive.  In the event of major flooding, even if power isn’t operational in your home, it’s wise to turn off your electricity.  You do not want to be at risk of life-threatening danger when the power is restored.

Call For Help

  • Once the water and electricity are off, assess the situation.  If there is standing water, dampness, or other water damage you will need to get those areas clear of water and dry as soon as possible.  You can choose to do this on your own, but it is highly recommended that you make the call to professional services to help with drying, cleaning, sanitizing, and mold prevention.  Acting promptly in these situations is vital to avoid further damage and possible mold growth.
  • If you are a renter, call your Landlord.  If you own your home, call your insurance company.  The insurance company will send an adjuster and assess the damage to determine what will be covered in your loss.  While waiting for the adjuster it is important to start documenting everything.  You can use your cellphone to take pictures or video recordings of the extent of the damage.  It is also wise to document any and all conversations about your insurance claim.  Be sure to follow the direction of the insurance company and do not make repairs until after your property has been inspected by an adjuster.

Time is critical when water has entered your home.  Whatever your water emergency, our water damage Dallas Team will find the source, stop the flooding, and provide full extraction and structural drying.  Dealing with the aftermath of a house flood can take the longest amount of time and be the most stressful.  You are not alone.  At Pro Response Restoration we are experienced, caring professionals available to help all along the way.  Call us today.


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