Every day there are over 14,000 homeowners in the U.S. that experience a water damage emergency. If you find yourself dealing with water damage, it’s important to remember that time is critical. After making a call to a water restoration service for help, you may want to know what to know expect going forward. Although water damage scenarios may range, the general clean-up and restoration process is typically the same.

When to Call an Expert?

  • Just like any emergency, it is always important to be safe. If the source of your water leak is evident and safely accessible, shut off the main valve or close the window or door from which water is getting into the property. If you are unable to stop the water, call a professional plumber immediately.
  • Once the water is off, assess the situation. If the water is cleaned up easily with no other apparent damage, then you can clean up, wait for drying, and call the necessary professionals for any needed repairs to broken materials.
  • If you have standing water, dampness, or other water damage you will need to make the call to professional services to help with drying, cleaning, sanitizing, and mold prevention. Acting promptly in these situations is vital to avoid further damage.

What Services Are Available to Help?

  • For water emergencies, there are services available. Providers of this service are often referred to as water mitigation, water remediation, flood clean-up, water abatement, water extraction, or water removal. These terms are all equivalent and refer to professionals who are called in to clean-up and prevent future damage.
  • They work to treat or reverse damage caused by unwanted water accumulation and restore a home to livable, pre-damage conditions. It includes the complete process of water cleanup, including water removal, decontamination, drying or disposal of items and structures, and moving items back into place.

What will a Water Restoration Service Do?

Step 1- Emergency Contact

  • Delaying even a few hours can increase the potential for damage. Making the right call for your cleanup and restoration needs is crucial. Pro Response Restoration is ready to answer your needs 24/7. In just a short time, a dispatcher will send a Pro Response Professional to respond to your emergency. Our representative will guide you through some questions to better assess your situation and needs.

Step 2- Inspection, Assessment, & Contract for Services Performed

  • A trained team will be on site quickly to turn off the water source, identify the type of water involved for safety, clean-up and restorative purposes, survey the extent of the damage, complete a safety inspection, and move furniture and other personal items to prevent further damage.
  • A scope agreement contract will be drafted explaining what work will be covered with an estimate of costs to perform the labor. The homeowner’s insurance will also need to be contacted to start a claim and begin that process to work with the restoration contractors for payment.

Step 3- The Water Removal and Extraction Process Begins

  • Technicians will begin removing water from your property. Industrial pumps and wet/dry vacuums will be used along with other equipment. This will help to reduce drying time and prevent mold growth.
  • Carpets and floors will also be inspected to determine if they need to be removed.

Step 4- Drying and Dehumidification

  • After damage, many of the building materials in your home will retain water and run the risk of growing mold, becoming warped, or breaking.
  • Remaining moisture will be removed using specialized equipment, including air movers and dehumidifiers. Progress will be monitored using meters to ensure that materials in your home return to the proper dry state.
  • This process can take 3-14 days depending on the size of the home or office and the amount of effected area.

Step 5- Cleaning and Disposing

  • Your damaged property will likely need professional cleaning. This may include walls, floors, and personal items affected by the disaster.
  • Odor removers or fogging equipment may be brought in to eliminate odors.
  • Some situations call for sanitizing and disinfecting treatments to clean the home.
  • Professionals will remove and dispose of damaged materials with the help of you and an insurance adjuster.

Step 6- Restoration

  • This step in the process will vary for homeowners depending on the overall damage, insurance responsiveness, and company used for services.
  • Minor versus major repairs will determine how much time may be needed to get your home back to pre-loss condition.

When a water emergency strikes, it’s good to know that there are skilled professionals standing by ready to help. At Pro Response Restoration we are available 24/7 to take your call should a water emergency arise. We handle everything from water removal to water damage repair. We understand the stress and frustration caused by an emergency water damage crisis in your home or business. Our IICRC certified team is ready to help you get back to pre-damage conditions quickly and easily, with as little hassle as possible. Call us today #469-858-1811


Related Blog Posts:

What Can Happen if I Leave Water Damage Untreated?

Effects of Water Damage on Materials in your Home

How Much Does Restoration Cost After Water Damage?

How Long Does it Take to Fix Water Damage?

5 Reasons to Call a Professional for Water Damage

What is Water Damage Restoration?

Why You Should I Hire an IICRC Certified Company?


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